The DISC personality assessment is regularly used by companies around the country to determine how an employee thinks and reacts to certain situations and how they improve their working relationships with their boss, peers and clients. Ultimately, it assesses your levels of Dominance, Influence, Conscientiousness and Steadiness (DISC) to create a personality profile to help you be more effective at your job.Read More
Exceptional brands, like everyone else, must live their promise daily. That also means training new people that are fully capable to a level of competence expected by customers. A brand promise must be delivered throughout the organization down to the lowest common denominator. It’s easy to destroy the opportunity and give the customer time to find your replacement.Read More
Facilitating organizational change requires that leaders ensure clarity of direction and that purpose is understood. Your team needs to understand how the upcoming change is going to support the vision of the company, how it will make the company more successful, and ultimately how their aligned interests benefit them personally as well.Read More
We send verbal and nonverbal messages every time we communicate. These messages either enhance or hinder productivity in the workplace. Every action causes a reaction. It is not uncommon to have meetings where no one is really listening, or engage in wasteful chatter that drowns out the relevant business topics. These types of communication behaviors are typical examples of what drains productivity.Read More
Is there anyone who can say they love when the Captain asks us to buckle up because there is turbulence ahead? Unavoidable, turbulence is the part of flying and managing a business that is often necessary to get from point A to point B.Read More
Building a business requires all of your precious resources. Time, money, effort, and passion all get directed towards the exciting and necessary pull of building something meaningful.
As you grow your business, it is imperative to find balance personally as well. This is difficult for entrepreneurs as the line between business and personal is so thin and often non-existent.
What happens along the journey defines the character, culture and ultimately the success of the team. There is one thing for sure. Whatever your pre-determined goal is, circumstances that arise along the way will inevitably bring you and your team to a crossroads. The best laid plans get off track for a multitude of reasons but I continuously see one issue that is controllable by your actions.Read More
Bad management often creates sweeping reactive rules for the team around a specific problem causing collateral damage across the organization.Read More